2018 Speakers


KEYNOTES

Jann Arden


Opening Keynote –  Feeding My Mother: Comfort and Laughter in the Kitchen as My Mom Lives with Memory Loss
Tuesday, April 10th
9:00 – 9:45 am

Jann Arden can bring a hall full of people to tears through song, only to have them, moments later, rolling in the aisles, through her off-the-cuff comedy. Whether she’s performing her music, hosting an event, or telling her deeply personal and affecting stories, Arden’s wisdom and wit shine in everything she does.

Arden catapulted onto the Canadian music scene in 1993, with the release of her debut album, Time For Mercy. To date, she has released 13 albums, boasts 19 top-10 singles, and has received eight Juno Awards, including “Female Artist of the Year” and “Songwriter of the Year.” She has also been recognized with 10 SOCAN Awards, four Western Canadian Music Awards, a Much Music Video Award, three Prairie Music Awards, and an Alberta Recording Industry Association Award. And the list goes on: she has been honoured with a star on Canada’s Walk of Fame, and inducted into the Canadian Association of Broadcasters Hall of Fame.

Of course, never one to settle on a single discipline, Arden was the host of Being Jann on CBC Radio; she has been a judge on television’s Canada Sings, and has appeared on CBC TV’s Rick Mercer Report and in several sitcoms; she is also a returning co-host of CTV’s The Social; on stage, she was part of the cast for the Canadian tour of The Vagina Monologues. Her most recent album of original material is Everything Almost, released in the spring of 2014 which was followed in 2015 by her first seasonal album titled A Jann Arden Christmas.

Arden is the author of four books, including If I Knew, Don’t You Think I’d Tell You?; I’ll Tell You One Damn Thing and That’s All I Know; and Falling Backwards, the widely praised memoir of her life in rural Canada.


Stuart EllisMyers


Concierge, 
Closing Keynote – Unstoppable – More ‘Together’! More ‘We’!! More ‘Care’!!!
Wednesday, April 11th
3:15 – 3:45 pm


What would you do if, out of the blue, your life turned upside down? What if you went from being a happy and healthy normal child, and then suddenly became an anxious, depressed, twitchy mess of devastating proportion? This is exactly what happened to Stuart Ellis-Myers. At the age of eight, Stuart began to develop one of the most misunderstood neurological disorders of our time . . . Tourettes Syndrome. Faced with the prospect of a lifetime of disability, frustration, isolation, and shame – the typical reaction to this tragic condition – Stuart instead chose to share how everyone can experience a remarkable and Unstoppable life.

One of the most gifted and inspiring public speakers on the conference circuit today. Stuart has used the life lessons learned through years of battling this often emotionally crippling condition to help countless others to overcome their own challenges and fears. His insight and humanity have enabled him to share his own, often painful, experiences in such a way as to offer a real, usable, methodology for overcoming the many pitfalls of modern life. The countless physical and psychological manifestations of our high stress lives are made clearer to understand and easier to bear through his simple and effective system of Unstoppable & Mental Health to Mental Wealth change. By chronicling his journey in the pages of his books and presentations; with both his successes and failures fully exposed, Stuart takes you on a trip through the life of a man held captive but not broken by his mental health condition and yet who found the strength and determination to break free by sharing his Unstoppable message of true and lasting love.

From helping you to face the reality of your current situation; to offering guidance to help you seize the constant opportunities that come our way each and every day; to providing easy to learn and easier to perform exercises to gain control over your fears and doubts. Stuart invites you to join him in creating the foundation for your own mental health to mental wealth UNSTOPPABLE LIFE.

So, if Stuart can overcome the ravages of the rare, incurable and socially bizarre disorder Tourettes Syndrome, and all of the disabling mental health realities that so often accompany it. All the while becoming remarkably successful and published keynote speaker career and his personal life . . . what is holding any of us back from achieving our dreams?

With an unprecedented success record of rave reviews from around the world, he is a favorite at conventions and corporate meetings.


SESSION PRESENTERS


Meetali Acharya


Enhance care and capacity with new digital tools
Wednesday, April 11, 2018
10:30 – 11:30 am

Meetali is a registered Pharmacist by the Pharmacy Examining Board of Canada and also holds a Master’s degree in Business Administration. She has considerable experience with acute care and long-term care information systems, having been one of the main functional architects of a computerized physician/agent order entry systems (CPOE), two inpatient-outpatient pharmacy systems, and four nursing documentation and electronic medication administration systems! Meetali enjoys utilizing her knowledge in health care to help improve products for clinicians at the point of care.

Sachin Aggarwal


Enhance care and capacity with new digital tools
Wednesday, April 11, 2018
10:30 – 11:30 am

Sachin Aggarwal is the Chief Executive Officer of Think Research. Prior to joining Think Research, Sachin served as the Deputy Chief of Staff for the Office of the Leader of the Opposition, where he managed six departments, including the Leader’s Executive Team. Sachin Aggarwal, was chosen as one of the recipients of the 2017 Canada’s Top 40 under 40 Award, he currently sits on the Board of the Council of Canadian Innovators (CCI) and has served on the Board of Directors for numerous community outreach programs, including Dixon Hall Neighbourhood Services and the Toronto People with AIDS Foundation. He was called to the Bar in Ontario and in New York after earning a law degree from the University of Toronto and holds a MBA from the Rotman School of Management.

Vickie Baird


Lessons from the field: Transitional Care Programs in Retirement Homes
Wednesday, April 11, 2018
10:30 – 11:30 am

Vickie Baird is an accomplished health care leader with experience spanning the acute care, complex care and long term care sectors. In 2014 she authored the Hamilton Community Transitional Wellness Capacity Report for the HNHB-LHIN and is currently retained by HNHB-CCAC, St. Joseph’s Healthcare Hamilton and Hamilton Health Sciences to implement the recommendations in the report. The initial focus of this work has been the establishment of a Transitional Bed Program.  Prior to assuming this role she held leadership positions as CEO, West Lincoln Memorial Hospital and VP Planning & Corporate Services, St. Peter’s Health System. Vickie has an MBA from the University of Western Ontario and a clinical background in Diagnostic Imaging. She is passionate about helping to create a future that offers local, co-dependent, supportive environments as an alternative to institutionalization for our aging population.

Janice Britton


Navigating the Complexities of Health Care Consent and Advance Care Planning in Ontario
Tuesday, April 10, 2018
3:45 – 4:15 pm

Janice is a results-focused leader that leverages her positive approach to motivate and collaborate with others towards breakthrough change and high performance. Utilizing her highly effective and personal leadership style, Janice has successfully coached staff and management teams to performance excellence in various senior executive and academic roles including Executive Director, Hospice Scarborough; Administrator – Community and Health Services Division, for a large municipality; Professor – Nursing faculty, Seneca and Humber Colleges; and currently works as our National Policy and Performance Improvement Consultant for Extendicare Canada Inc. In addition to being a graduate of the Executive Leadership Program, Schulich School of Business, York University, Janice holds certifications in Lean methodology, performance improvement, public policy, adult education and coaching for high performance. Janice holds a Registered Nursing diploma from Humber College, a Bachelor of Science degree from Ryerson University, and a Masters in Municipal Management from the Schulich School of Business, York University.

David Brook


Health System Workforce Discussion Panel
Tuesday, April 10, 2018
2:30 – 3:30 pm

As Vice President, Labour Relations and Chief Negotiations Officer, David provides strategic leadership to OHA members in collective bargaining, labour relations and group benefits.  Emphasizing member engagement, collaboration and service, David and his team lead the negotiation of province-wide central collective agreements covering over 100,000 employees on behalf of OHA members.  His team also oversees the administration of the OHA sponsored group benefits program with a focus on protecting long-term stability and enhancing the value of this program for members.

Prior to joining the OHA, David’s professional experience included roles responsible for representing complex stakeholder groups in province-wide collective bargaining and leading benefits, compensation and human resources strategies and administration for Ontario’s Colleges of Applied Arts and Technology and also in senior roles within the Ontario Public Service. David also has experience working within Ontario’s healthcare system at the University Health Network, where he provided strategic labour relations advice and support in addition to negotiating collective agreements with multiple bargaining agents.

David holds a Master of Industrial Relations from Queens’ University and a Master of Laws in Labour and Employment Law from Osgoode Hall Law School.


Candace Chartier


CEO Series
Tuesday, April 10, 2018
3:00 – 3:45 pm

Candace brings a wealth of sector experience to her role as Chief Executive Officer. She is a strong leader, effective communicator and practiced health care professional who leads and delivers results on wide ranging and complex projects.

Previously, Candace held positions such as Chief Operating Officer, Corporate Project Director, Administrator and Director of Care in long-term care. She started her career as an RN and worked in the Acute Care Sector, Rehabilitation, Community Nursing and the Aeromedical Nursing fields. Candace is a strong advocate for long-term care both provincially and nationally as an executive with the Canadian Association for Long Term Care.

Candace holds an MBA from Western University Richard Ivey School of Business and is a graduate of Queens University Executive Development Program and the University of Toronto Rotman School of Management, Advanced Health Leadership Executive Program. Candace also holds the ICD.D designation with the Institute of Corporate Directors.


Denise Allyson Cole


Health System Workforce Discussion Panel
Tuesday, April 10, 2018
2:30 – 3:30 pm

Denise Allyson Cole is an ardent public servant with the Ontario Public Service (OPS) and has been involved in public policy for more than three decades. She has served in increasingly challenging roles and, in the words of a former colleague, “is a tow truck for stuck intentions”. She is currently the Assistant Deputy Minister responsible for health workforce planning and regulatory affairs in the Ontario Ministry of Health and Long-Term Care.

Prior to joining the OPS, Denise was partner and vice-president of a public affairs firm where she provided strategic advice to diverse clients on public policy and government issues. She has also worked in senior positions within the federal, provincial and municipal levels of government.

A staunch believer in community service, Denise received the Governor General’s Commemorative Medal on the 125th Anniversary of the Confederation of Canada. She is recognized in the book, Jamaicans in Canada: When Ackee Meets Codfish, as one of 250 individuals born in Jamaica who have made extraordinary contributions to Canada and, in 2016, was acknowledged as one of 100 Accomplished Black Canadian Women.

Denise has a bachelor’s degree from McMaster University and a number of executive development certificates from other universities.

A fervent music fan, Denise is learning to play the saxophone.


Beryl Collingwood


Lessons from the field: Transitional Care Programs in Retirement Homes
Wednesday, April 11, 2018
10:30 – 11:30 am

Beryl joined the Lifetimes Living team in 2014, bringing a wealth of knowledge and expertise acquired through a variety of leadership roles. As VP of Operations, she leads the Lifetimes Living team in enhancing both the resident and employee experience across the 15 retirement communities in this business unit. She oversees and supports the regional and community leadership teams in the areas of finance, operations, change management, employee engagement and compliance with regulatory requirements.

Beryl currently sits on the Education Committee and the Government Task Force at the Ontario Retirement Communities Association (ORCA) and is on the Board of Directors of Grand River Hospital, where she also sits on the Resource Committee. Beryl is a member of the Stakeholder Advisory Committee group which acts as an advisory board for the Retirement Regulatory Authority (RHRA).

Beryl began her career as a nurse, eventually moving into key leadership roles, including Director of Employee Relations, VP of Human Resources, VP of Client Services and Corporate Compliance, and Area Director of Operations. A member of the College of Nurses of Ontario, Beryl’s professional qualifications include a diploma in Nursing (RN) from Conestoga College, a diploma in Teacher/Trainer of Adults from Conestoga College, a Certificate in Long Term Care Administration (LTCOM) from the Canadian Hospital Association and a Masters degree in Professional Communication from Royal Roads University. A lifelong learner, she often takes courses relevant to her work such as Effective Governance for Quality and Patient Safety Program for Facilitators sponsored by the Ontario Hospital Association and Canadian Patient Safety Institute, Building and Leading Customer–Centric Organizations at the Harvard Business School.

Born and raised in Preston, Ontario, Beryl has always lived in a small community. She is married and has three children and seven grandchildren. In her free time, she enjoys spending time with her grandchildren, riding her bike, walking, hiking, reading and travelling with her husband.


Linda Conway


Promoting Appropriate and Safe Relationships within a Long Term Care Home: How to Effectively Respond to Sexual Intimacy Between Residents
Wednesday, April 11, 2018
10:30 – 11:30 am

Linda graduated from the University of Windsor from the Bachelor of Social Work program with Honours, in 1994.  Initially her career focus was children and family services. She worked for Community Living, Children’s Aid Society and at Nairn Family Homes a supervisor for private foster homes.  In 2012 she heard about Age Wise Solutions, through a volunteer position, and from there she discovered the unique opportunity to function as an independent service provider in Long Term Care Facilities.  As a registered member of the Ontario College of Social Workers, she has found her niche in Long Term Care. Her interest in taking a multidisciplinary approach to care, has been an excellent fit with her social work practice.


Gaëtan Cormier



Wednesday, April 11, 2018
2:15 – 3:15 pm

An architect by training, Gaëtan Cormier is recognized as a developer and a senior level manager. With nearly 30 years of experience, he has worked for Intrawest and the architectural firm Lemay. During his career, he has demonstrated his great talent in the achievement of numerous residential and commercial projects, in urban and resort areas. At Réseau Sélection, he is one of the architects of the five-year plan (2015-2020) valued at $2B in Quebec alone. Also responsible for development outside Quebec, he explores the globe in search of the great opportunities for the group and its clientele.


Lisa Corrente


Promoting Appropriate and Safe Relationships within a Long Term Care Home: How to Effectively Respond to Sexual Intimacy Between Residents
Wednesday, April 11, 2018
10:30 – 11:30 am

Lisa Corrente is a partner in Torkin Manes’ Health Law Group and Employment & Labour Group.
As a member of her firm’s Employment & Labour Group, Lisa acts extensively for clients in any issue that arises in the workplace. She deals with wrongful dismissal litigation, human rights complaints, applications for certification by trade unions, collective bargaining and arbitrations, privacy and surveillance issues and pay equity proceedings. Lisa also provides advice and assistance on employment agreements, workplace policies, severance packages and the resolution of workplace disputes.

Lisa’s practice in the Health Law Group includes advising and representing health care facilities and health professionals. She regularly provides assistance to long-term care homes, retirement homes, domiciliary hostels and other health facilities with respect to Ministry compliance matters, professional complaints and discipline proceedings, privacy and requests for access to information, residential tenancy disputes and issues concerning residents and their family members.
Within both her practice areas, Lisa conducts neutral workplace investigations into matters such as policy violations and employee misconduct, resident abuse and neglect, discrimination and harassment, failure to accommodate and reprisals.

Lisa is a member of the Association of Workplace Investigators (AWI). She also represents our firm in its membership in the Ontario Long Term Care Association and Ontario Retirement Communities Association. Lisa is the Past Chair of the Ontario Bar Association’s Health Law Section and is the immediate Past Chair of the Canadian Bar Association’s National Health Law Section.


Kyle Donovan


Executives Panel – Pushing the Limits to Enhance Dining Experience
Tuesday, April 10, 2018
10:30 – 11:30 am

Kyle has over 10 years of Senior Management experience. Operating two large and successful service-based organizations in Western Canada for the past decade has allowed him to learn and develop the keys to delivering an excellent Customer Experience and prosperous Team Work and Collaboration strategies.

Today, Kyle Donovan is the Vice President of Seasons Care Dietitian Network; Canada’s Largest Dietitian Company. With a focus on a “Food First” philosophy and a caring approach to food service, Seasons Care are the Experts in Seniors Nutrition. With 20 years in operation and over 100 Registered Dietitians, Seasons Care is continually growing and enhancing their service offerings and support by truly engaging with their partners.


Jeff Dover


Optimizing Service Satisfaction in Resident Dining
Wednesday, April 11, 2018
1:30 – 2:00 pm

Jeff received a Bachelor of Commerce Degree in Hotel and Food Administration from the University of Guelph in 1989. He earned his MBA from Wilfrid Laurier University in 1996 where he won the School of Business and Economics Graduate Gold Medal for Academic Achievement. Jeff also holds the Certified Management Consultant and International Society of Hospitality Consultants designations. Jeff also completed the Walt Disney World College Program.

Jeff has been consulting to the hospitality and tourism industry since 1992. Jeff joined fsSTRATEGY in 2010. Prior to joining fsSTRATEGY, Jeff was a Director with HLT Advisory Inc., a management consulting firm specializing in all sectors of the hospitality industry. Jeff was also a Director with KPMG’s Hospitality, Leisure and Tourism practice after beginning his career with Pannell Kerr Forster Consulting Inc. Prior to his consulting career, Jeff held hospitality industry management positions in the hotel, attractions and foodservice sectors.


Lee Fairclough


A Hospice Palliative Care Action Plan for the Province: Partnering with Long-Term Care
Tuesday, April 10, 2018
3:45 – 4:15 pm

Lee joined Health Quality Ontario in 2014 as HQO’s Vice President of Quality Improvement. In this capacity she is responsible to support efforts promoting quality improvement across Ontario’s health system. She is the former Vice President of Strategy, Knowledge Management & Delivery at the Canadian Partnership Against Cancer, a national organization responsible for improving cancer control in Canada, after initially joining their executive team to establish the newly created organization. Lee also held a variety of roles at Princess Margaret Hospital, and was Director of the Toronto Regional Cancer program when it was first established.

Lee holds an undergraduate degree in Biology and Mathematics from McMaster University, and was trained as a Medical Radiation Technologist (MRT) through Sunnybrook Health Sciences Centre and the University of Waterloo. She has a Master of Health Science from the University of Toronto, where she was a recipient of the Robert Wood Johnson Investigator Award in Health Policy Research. In May 2014, she was awarded the inaugural Louise Lemieux Charles Emerging Health Leaders award from the Society of Graduates.


Kate Ducak


CLRI Diversity, Supporting Cultural Diversity and Indigenous Culture in Long-Term Care: A Joint Project by the Ontario Centres for Learning, Research and Innovation in Long-Term Care
Tuesday, April 10, 2018
3:45 – 4:15 pm

Kate Ducak is a gerontologist and Project Officer at the Schlegel-UW Research Institute for Aging (RIA) where she applies her expertise and experience to the Centre for Learning, Research and Innovation in Long-Term Care (CLRI) program.  She enjoys learning and exchanging ideas about person-centred, relational and dementia care, health equity, and culture change.

Kate has over 15 years of professional and personal experiences in Ontario long-term care and retirement homes as an applied researcher, educator, consultant, care partner, and volunteer.  She studied aging, health and well-being at McMaster University, where she received her undergraduate honours and master’s degrees, and at the PhD level at the University of Waterloo.


Christian Fisker


Creating Living Spaces for Tomorrow’s Senior
Wednesday, April 11, 2018
2:15 – 3:15 pm

Christian has 30 years of seniors’ housing experience. For the last twelve years Christian has been Vice President of Planning and Development at Chartwell Retirement Residences, working on development projects in Ontario, Quebec, Alberta and BC.

From 1997 to 1999 Christian was a senior policy advisor to Ontario’s Minister of Long-Term Care and Seniors. During this period Christian was involved with the plan to develop 20,000 new long-term care beds across the province. From 2000 to 2005 Christian was a Director with MetCap Living, working on the development of long-term care homes and the management of existing retirement residences and apartment buildings.

Christian holds a Bachelors of Urban and Regional Planning and a Certificate in Gerontology from Ryerson University, a Masters in Geography from the University of Guelph and a PhD in Planning and Development from Aalborg University in Denmark. In addition to his role at Chartwell, Christian has been part-time faculty in Ryerson University’s School of Urban and Regional Planning and Academic Coordinator of Gerontology in the Chang School. Christian is a former board member of the Ontario Gerontology Association and ORCA.


Laura Garcia


Relational and Person-Centered Culture Change: Improving the Residents Dining Experience
Tuesday, April 10, 2018
2:30 – 3:30 pm

Laura Garcia is the Knowledge Transfer and Exchange coordinator at the Alzheimer Society of Canada. She holds a Masters degree in Health and Aging from Western University. Laura’s professional aim is to raise awareness and understanding about dementia in order to help improve the experience of people living with dementia.


Sarah Hind


Promoting Appropriate and Safe Relationships within a Long Term Care Home: How to Effectively Respond to Sexual Intimacy Between Residents
Wednesday, April 11, 2018
10:30 – 11:30 am

Sarah Hind is the Director of Clinical Services for Primacare Living Solutions Inc.  Sarah has spent her 20 years as a RN working in the Long Term Care sector.  Sarah has worked at Long Term Care Homes ranging in size from 59 beds to 192 beds.  At these homes, she has held various positions including Registered Nurse, Assistant Director of Care, Director of Care and Administrator.  In her current role as Director of Clinical Services, she oversees the Nursing, Dietary and Life Enrichment departments providing clinical direction, support and education as well as ensuring compliance with the Long Term Care Homes Act. In 2016, Sarah assisted one of her Homes with the first MAID case in an Ontario Long Term Care Home.

Dr. Ahmed Jakda

Dr. Ahmed Jakda is the Provincial Clinical Co-Lead at the Ontario Palliative Care Network, the principle advisor to the Ministry of Health and Long-Term Care on Palliative Care.  He is a palliative physician practicing at the Grand River Regional Cancer Centre, in Kitchener, ON.  He completed his training in Family Medicine and Fellowship in Palliative Care at The Ohio State University. He is dual board certified in family medicine and palliative care, through the American Board of Hospice Palliative Medicine, and the College of Family Physicians of Canada.

He is currently completing his MBA at the Ivey School of Business.  He is an Associate Clinical Professor with McMaster University and the University of Western Ontario, and has research interests in system policy, data analytics,  and change management.


Laurie Johnston


CEO Series
Tuesday, April 10, 2018
3:00 – 3:45 pm

Laurie has over 30 years of experience in the retirement home sector; as an owner/operator, a director of operations for a national chain and as a consultant.

She joined the Ontario Retirement Communities Association as CEO in 2011 and feels her career has come full circle. ORCA currently represents over 92% of all licensed suites in Ontario offering a wide range of tools and programs to members.

Laurie has a BA from York University and is a Certified Executive Coach. She also served as a Director on the ORCA Board for 7 years including 2 as Board Chair.


Deborah Johnston


Driving Culture Change while Supporting Compliance through Your Electronic Health Record
Tuesday, April 10, 2018
2:30 – 3:30 pm

Deborah received her undergraduate degree from the University of Toronto and then went on to complete her Masters degree in Nursing at Athabasca University.

Deborah has worked in a variety of health care settings including public health, community nursing and most recently she has spent the past 20 years in long term care.

Deborah also holds her Green Belt in Lean Six Sigma.


LeZlie Lee Kam


7 Steps to a Super LGBTQ Inclusive Agency
Wednesday, April 11, 2018
1:00 – 2:00 pm

I am a world majority, brown, Trini, Carib, callaloo DYKE..& a differently-abled Elder..i have been OUT as a DYKE community activist since 1976..i advocate for queer people of colour and live my life from an anti-oppression perspective..i enjoy a cold beverage and a hot ‘LIME’ anytime!!


Heather Keller


Relational and Person-Centered Culture Change: Improving the Residents Dining Experience
Tuesday, April 10, 2018
2:30 – 3:30 pm

Dr. Keller’s research programs cross the continuum of care and are focused on improving the nutritional status and food intake of older adults. Four areas are emphasized:  nutrition care processes (e.g. screening programs), meal quality (e.g. menu planning, food fortification, pureed food), meal access (e.g. family/volunteer eating assistance), and mealtime experience (e.g. Eating Together Study).

As Chair of the Canadian Malnutrition Task Force (CMTF), Heather leads an interprofessional team focused on improving the identification and treatment of malnutrition in the acute care setting. Current projects involve knowledge translation focused on improving care processes resulting from findings of the Nutrition Care in Canadian Hospitals study. A nutrition care pathway and support resources (eg. mealtime audit tool) are currently being content validated.

Heather also leads the Making the Most of Mealtimes (M3) research program focused on improving food intake in residents living in long term care. An interprofessional team from across Canada will conduct the most comprehensive prevalence study that identify determinants of food intake amenable to change. This will lay the foundation for M3 intervention research in LTC.

As a scientist with the Agri-food for Healthy Aging research group, she has conducted research with Drs. Duizer, Duncan and Stark focused on improving pureed food and fortifying food products for residents in LTC.

Nutrition risk screening tools (Canadian Nutrition Screening Tool and SCREENIII) have recently been validated, supporting efficient screening in hospital and community settings. Nutri-eSCREEN, a self-management site for older adults based on SCREENII is in the process of being evaluated.

Future planned endeavours include translation of the Life Nourishment Theory resulting from the Eating Together study into education programs for family and formal care partners for persons with dementia.


Irv Kleiner


The Emergence of Marijuana in Ontario Workplaces
Wednesday, April 11, 2018
2:15 – 3:15 pm

Irv is a partner in our Employment & Labour Group. His practice has been focused exclusively on management-side labour relations and employment law since his call to the Bar in 1981. He has extensive experience in representing employers in both the public and private sector. Irv has represented employers in the hospitality, manufacturing, transportation, health care (nursing homes, retirement homes, charitable and municipal homes for the aged, and hospitals), education, automotive and retail sectors.

Irv’s practice includes providing counsel and representing employers during union organizing campaigns, in union certification proceedings before the Ontario Labour Relations Board, unfair labour practice complaints, collective bargaining, rights and interest arbitrations, Human Rights complaints, Employment Standards complaints and pay equity matters. Irv is frequently appointed to sit on Boards of Arbitration as the employer-side nominee. He has been involved in the deter mination and resolution of numerous lead collective agreements and labour di sputes both as counsel and as an employer-side nominee on boards of arbitration. Irv has been retained as the lead spokesperson in numerous collective bargai ning processes throughout Ontario.

He has been actively involved in strategically advising employers in the course of preparing for collective bargaining and managing the workplace during a labour dispute when there has been a strike or lockout. Irv has repres ented clients before the courts in judicial review proceedings and, with resp ect to injunction proceedings, arbitration boards in both grievance and interest- based disputes, labour relations boards, Human Rights boards of enquiry, boards that have been constituted to determine Employment Standards complaints and Pay Equity complaints.

Irv also assists employers in drafting employment contracts, developing workplace policies and procedures, dealing with departing employee issues and litigating wrongful dismissal cases. Irv has extensive experience in advising employers on the labour and employment implications involved in complex corporate transactions, including due diligence, successor employer and related employer issues.


Jill Knowlton


Promoting Appropriate and Safe Relationships within a Long Term Care Home: How to Effectively Respond to Sexual Intimacy Between Residents
Wednesday, April 11, 2018
10:30 – 11:30 am

Jill Knowlton is a Master’s level prepared registered nurse who has chosen to work with older adults in Long Term Care settings for over 35 years in a variety of roles. As the Managing Director for Primacare Living Solutions, Jill is responsible for all aspects of the  operations of 3 LTC Homes including strategic planning, budget development and monitoring, government and financial reporting, risk management activities and regulatory compliance, clinical care, physical plant management and upgrades, labour relations, purchasing, and clinical contracts. Jill maintains a strong focus on building strong and effective teams that deliver compliant, compassionate care. Frequently called upon to engage in collaborative projects with government, university and health sector partners, Jill provides leadership around issues of LGBTQ2 rights, medical assistance in dying and resident rights. Jill is focused on providing high quality care and service to residents while ensuring each resident is supported to enjoy the life they choose.


Martin Krajcik


7 Steps to a Super LGBTQ Inclusive Agency
Wednesday, April 11, 2018
1:00 – 2:00 pm

Martin Krajcik  a Human Rights instructor, MSW, delivers workshops for social workers, PSWs, police officers, teachers, school administrators and members of the public with a goal to create safer and accepting spaces and  communities for LGBTQ people therefore making LGBTQ peoples’ lives visible and celebrated.


Kyla English Leis


CLRI Diversity, Supporting Cultural Diversity and Indigenous Culture in Long-Term Care: A Joint Project by the Ontario Centres for Learning, Research and Innovation in Long-Term Care
Tuesday, April 10, 2018
2:15 – 3:15 pm

Kyla joined the Schlegel-UW Research Institute for Aging (RIA) in 2017 as an Assistant Research Coordinator. She is passionate about community-based research, and has over five years of experience coordinating research and evaluation projects within community and academic settings. Kyla completed her MSc. at Western University in 2014, where she was part of the Indigenous Health Lab. At the RIA, Kyla continues to explore ways to support Indigenous culture and health in Ontario’s long-term care system. Kyla is non-Indigenous, of Irish, Scottish, English and Russian descent; she lives, works, and plays in Waterloo Region on the traditional territory of the Attawandaron (Neutral), Anishinaabeg, and Haudenosaunee peoples.


Dale Mayerson


Review of RQI Findings
Tuesday, April 10, 2018
3:45 – 4:15 pm

Dale Mayerson is a registered dietitian and certified diabetes educator.   She has worked in long term care for many years, as dietitian and as quality/education coordinator.  She is author of “Clinical Care Manual for Nutrition Managers” and co-authored “Menu Planning in LTC and RH” manuals.  She volunteers with Dietitians of Canada advocating for LTC residents and staff.

Please contact Dale at dalemayerson@rogers.com.


Chelsea Mackinnon


Fenelon Follies: Using Music Care to Decrease Isolation at Fenelon Court
Tuesday, April 10, 2018
3:00 – 3:30 pm

Chelsea Mackinnon is the Research Coordinator at the Room 217 Foundation, a social enterprise dedicated to changing the culture of care through music. Chelsea completed her undergraduate degree in the Bachelor of Health Sciences program at McMaster University, and her MA degree in Music and Health Sciences at the University of Toronto. She is currently pursuing her Masters in Management, Innovation and Entrepreneurship at Queen’s University. Chelsea is a sessional instructor at McMaster University, where she teaches students about the effects of music on the brain. She actively advocates for the integration of music into health care practices through her role at the Room 217 Foundation.


Gary McBlain


Executives Panel – Balancing Expectations with Limitations in Food Service
Tuesday, April 10, 2018
10:30 – 11:30 am

Gary is a culinary professional with extensive knowledge of food service operations in retirement communities. He started cooking at an early age out of necessity, his parents were horrible cooks!

Gary studied at the Niagara Culinary Institute, apprenticed at a number of restaurants that were at the forefront of regional cuisine before completing his red seal certification in 1999. When Gary started working in retirement communities he felt an instant bond with the residents and gained innumerable sets of new ‘grandparents’.

Over the course of his 16 year career in the senior living industry, Gary has had the pleasure of supporting over 150 retirement communities with his goal of serving simple, fresh and great tasting food to the residents.

Gary is married with two young boys and lives in Smithville, Ontario. In his spare time you can find him at the arena coaching or playing hockey. He also enjoys skiing, mountain biking and golf.


Bruce Mayhew


Motivating and Retaining Employees in Unionized and Non-Unionized Workspaces
Wednesday, April 11, 2018
1:00 – 2:00 pm

As a Corporate Trainer, Bruce is a thought leader who helps inspiring business and individuals to define… and reach their goals. As an Executive Coach, Bruce helps executives build on their natural strengths, put a spotlight on what they and their organizations need to succeed, experience work/life balance and feel satisfied.

Before launching his own firm, Bruce spent over eleven years of his career with Scotiabank, designing and developing corporate marketing strategies, working on merger integration teams and training the national sales team.

Bruce is a passionate professional speaker, executive coach and communication skills trainer, thought leader and writer.


Anthony Mohamed


7 Steps to a Super LGBTQ Inclusive Agency
Wednesday, April 11, 2018
1:00 – 2:00 pm

Anthony Mohamed is currently on medical leave from his role as Senior Specialist, Equity & Community Engagement at St. Michael’s Hospital, where he has been since 1995. He has strong skills in facilitation, policy development, project management, research and strategically applying an intersectional anti-oppression framework. His global work experiences, Masters of Environmental Studies and Quality Improvement Fellowship emphasize his commitment to equitable care for all.


Danielle Myers


Connecting Generations to Empower Those Who Need it Most
Wednesday, April 11, 2018
10:30 – 11:30 am

As general manager, based in the company’s Columbus-area office, Danielle Myers is responsible for day-to-day operations with an emphasis on sales programs. She has been with Status Solutions since 2008, serving in account management and sales roles. Danielle’s expertise includes working with customers in senior living, health care, education, manufacturing, hospitality and government to design, deliver and maintain solutions for integrated alarm management and automated mass notification. She also has been instrumental in expanding the company’s U.S. channel with the addition of new voice, data, fire, security, audio-visual and managed services providers as certified resellers.


Robert Nelder


7 Steps to a Super LGBTQ Inclusive Agency
Wednesday, April 11, 2018
1:00 – 2:00 pm

Robert Nelder is a gay 75 year old man who is a member of the Senior Pride Network and  the National Senior Advisory Council of Egale Human Rights Trust where he has given train the trainers workshops on Cultural Competency in Long Term Care homes in Ontario and Newfoundland. Robert is also on the Home Advisory Committee of True Davidson Acres LTC in Toronto.


Daryl Neamtu


Why a Red Seal Chef?
Wednesday, April 11, 2018
1:00 – 1:30 pm

Daryl’s time in the Long term care and retirement community’s opened up a whole new passion for him and he saw an opportunity to utilize his expertise in food services and hospitality to impact the nutrition and care for seniors. His consulting experience encouraged him to develop and facilitate training programs in food service technology within the field.
Recognizing a greater need, Daryl is devoting himself to work with food services managers, dietary team members, dietitians, and nursing team members to improve the end product and service to the residents that call these communities home. There is more that can be done and through DN Hospitality he will apply his superior knowledge of this market with his network of complementary and related professional colleagues collaboratively to continuously strive to improve the quality of care and services, maximize the effective use of resources, and continue to research new and improved methods for enhancing the dietary/culinary services in care settings.


Dr. Jill Oliver

Nutrition & Ethics in Senior Living Settings
Wednesday, April 11, 2018
2:15pm – 3:15pm

Dr. Jill Oliver is a Health Care Ethicist whose expertise focuses on consent, capacity, substitute decision making, and end of life issues as they arise in long term care settings. Jill has a PhD in Philosophy from the University of Waterloo, an Academic Fellowship in Clinical and Organizational Ethics from the University of Toronto Joint Centre for Bioethics, and has also completed internships in Clinical Ethics at both Baycrest Centre for Geriatric Care, and William Osler Health System. Jill is currently leading the PoET Project, an Ethics Quality Improvement Project for William Osler Health System.


Shoshana Pellman

7 Steps to a Super LGBTQ Inclusive Agency
Wednesday, April 11, 2018
1:00 – 2:00 pm

Shoshana Pellman transitioned in 2005 and has been an activist since 2006. A member of Senior Pride Network and volunteer at Baycrest and Bernard Betel Center. She has educated Service Providers by sharing her life experiences at many workshops, conferences and presentations.


Peggie Pelosi

Corporate Karma: How Business can Move Forward by Giving Back
Tuesday, April 10, 2018
10:30 – 11:00 am

Peggie Pelosi is a social architect. She has the unique professional combination of being a visionary, an inspiring speaker and successful, innovative entrepreneur.

Combining her skills in management, sales and marketing, and her commitment to involving people and companies in doing well and driving social change, Peggie established ORENDA Connections in 2004 as a Corporate Social Responsibility (CSR) Consultancy. Peggie is the author of Corporate Karma, a book that discusses how businesses can move forward by giving back, and a sought-after speaker to business groups and not-for-profit organizations.

Prior to creating ORENDA Connections, Peggie was VP of Sales (Network Development) for USANA Health Sciences, a nutritional supplement network marketing company based in Utah (NSDQ: USNA).  While at USANA, Peggie developed a sales training program that contributed to rapid global sales growth, resulting in sales doubling from $120 million to $270 million and share value increasing from $1.70 to $70 over a 4 year period from 2000 to 2004.

Peggie is a graduate of the CSR program at St. Michael’s College at the University of Toronto, and a certified trainer in Vice President Al Gore’s Climate Reality Leadership corps.

In her spare time Peggie teaches CSR in a graduate program at Seneca College, and in a Continuing Education Certificate program at the University of Toronto.

Peggie is an active humanitarian, having spent time working in Central America, Eastern Europe, India, Africa and in the underserved communities of her hometown of Toronto. She has served on the Board of Directors of the Children’s Hunger Fund, Big Brothers Big Sisters of Toronto and newchoir. Currently Peggie is a member of Women for a Humane Canada.


Dr. Allen Power


Creating Inclusive Long-Term Care and Retirement Communities
Wednesday, April 11, 2018
1:00 – 2:00 pm

An Open Conversation: The Hidden Restraint
Wednesday, April 11, 2018
2:15 – 3:15 pm

Allen Power is an internist, geriatrician, and the newly appointed Schlegel Chair for Innovation in Aging and Dementia at the Schlegel—University of Waterloo Research Institute for Aging in Ontario, Canada. He is also clinical associate professor of medicine at the University of Rochester, NY, and an international educator on transformational models of care for older adults, particularly those living with changing cognitive abilities.

Dr. Power’s book, Dementia beyond Drugs: Changing the Culture of Care was named a 2010 Book of the Year by the American Journal of Nursing. He served on the technical advisory panel for the U. S. Centers for Medicare and Medicaid Services for their national antipsychotic reduction initiative. Dr. Power was interviewed for the film Alive Inside, winner of the Audience Award for Best U.S. Documentary at the 2014 Sundance Film Festival. He also was a member the Scientific Program Committee  and a Keynote speaker for Alzheimer’s Disease International 2015 in Perth, Western Australia.

Dr. Power was named one of “Five Leaders of Tomorrow” by Long-Term Living Magazine in May 2013. His second book, Dementia Beyond Disease: Enhancing Well-Being was released by Health Professions Press in June 2014 and the second edition of Dementia Beyond Drugs was released in October 2016.

Dr. Power also has a 20-year history working in culture change in elder care. He is an Eden Alternative educator, a member of the Eden Alternative board of directors, and also helped develop St. John’s Penfield Green House homes—the only community-integrated Green House homes in the US.


John Risk


Navigating the Regulatory Landscape
Wednesday, April 11, 2018
2:30 – 3:30 pm

John has been involved in regulation for over two decades: as a lawyer in private practice, as a member of the executive team at a regulator, and in senior policy positions with government. John is currently a partner at the law firm WeirFoulds LLP in Toronto, with a practice focusing on professional regulation and regulatory matters generally. Before joining the firm he was General Counsel at the Retirement Homes Regulatory Authority.


Michael Robertson


Lessons from the field: Transitional Care Programs in Retirement Homes
Wednesday, April 11, 2018
10:30 – 11:30 am

Michael Robertson is the Director of the Capacity Planning and Priorities Branch in the Strategic Policy and Planning Division of the Ontario Ministry of Health and Long Term Care.  The Capacity Planning and Priorities Branch was established in July 2015, with a mandate to develop a framework for the delivery of future health care needs in Ontario.  Previously the branch was the Ministry’s Transformation Secretariat and was responsible for the development of care co-ordination initiatives, of which the signature program was Health Links.

The branch has also been tasked with the development and delivery of a dementia strategy which is mutually supportive of a dementia capacity plan.  The dementia strategy was launched by Minister Hoskins in May 2017, supported by a $101 million multi-year investment strategy.

More recently, the branch has been tasked with leading the development of an Alternative Level of Care (ALC) strategy.

Previously, Michael was a senior policy advisor to former Deputy Minister Saäd Rafi, and a senior policy advisor on infrastructure to former Ontario Minister of Energy and Infrastructure, George Smitherman.


Mark Sakamoto


Enhance care and capacity with new digital tools
Wednesday, April 11, 2018
10:30 – 11:30 am

Mark is the Executive Vice President for Think Research. A lawyer by training, Mark has enjoyed a rich and varied career, having worked at a national law firm and served as a senior political advisor to a national party leader. Prior to joining our Executive Team, Mark worked as an Executive Manager for the Canadian Broadcast Corporation where he led negotiations for hundreds of content deals. He is an entrepreneur and investor in digital health and digital media and has been instrumental in driving the growth of Think Research. Additionally, Mark is an author, publishing his first book in 2014, Forgiveness: A Gift from My Grandparents, which went on to be a #1 national best seller.

Stacey Scaman


A Proactive Approach to Hydration
Tuesday, April 10, 2018
2:30 – 3:30 pm

Stacey Scaman, RD is a Corporate Dietitian at Seasons Care Dietitian Network. She is responsible for supporting many LTC Clinical Dietitians and providing ongoing dietary and nutrition support, policy, procedure and program planning and education to Long Term Care facilities Ontario wide as well as supporting Dietitians in the field. She works closely with various facilities to improve their dietary departments in order to meet Ontario legislation requirements. Prior to working with Seasons Care Dietitian Network, Stacey was a Consulting Dietitian providing individual and group education on a variety of topics including healthy eating, childhood nutrition, sport nutrition, diabetes, chronic disease management and more. Stacey received her Bachelor of Science Honors Degree in Nutrition and Nutraceutical Sciences from University Of Guelph.  She is honored to be an active member of various organizations including Dietitians of Canada, the Gerontology Network Planning Committee and the Ontario Long Term Care Action Group.


Elaine Shantz


Women” Changing the World of Senior Living . . . Walking to GROW
Tuesday, April 10, 2018
11:00 am – 11:30 am

Elaine Shantz is President and Chief Operating Officer for peopleCare Communities which owns and operates seven long term care and retirement homes. Elaine has a wealth of experience in senior care, including opening several long term care and retirement homes.  Elaine holds an MA Leadership from the University of Guelph.  She recently co-developed and teaches retirement and senior living at the University as part of the MBA and MA Leadership course. She is a member of the OLTCA Advocacy Committee.  Prior to senior living Elaine’s career path included leadership roles in banking and hospitality.

Elaine’s goal as a woman in senior leadership is to create opportunities for other women – in senior living and beyond. She is a keen trekker, trekking in the Andes Mountains of Peru, the Camino in Spain and the High Atlas Mountains of Morocco.  Combining her passions for senior care and trekking, Elaine partnered with peopleCare service providers and Mennonite Economic Development Associates to raise money for women farmers in Ghana.  Walking to GROW meant completing an 893 km trek with Miriam Turnbull from ProResp Inc.  The two women and their organizations raised 126,000 dollars.

Elaine states her purpose is to encourage women “whether in a soybean field in Ghana, or a healthcare organization in Ontario” to go beyond survival of the immediate job description, embracing opportunities to realize their dreams.


Deborah Simon


Health System Workforce Discussion Panel
Tuesday, April 10, 2018
2:30 – 3:30 pm

Deborah Simon has been the CEO of the Ontario Community Support Association since 2012. Deborah is a registered nurse with a Bachelor of Arts from York University and a MBA from Athabasca University. Her role as OCSA CEO draws on decades of clinical, administrative, government relations and leadership experience. Privileged to have had a very diverse career, Deborah has worked across the health care system, but is particularly drawn to the creativity and diversity of the home and community support sector.


Dr. Samir Sinha


Where Does the Retirement Home Sector Fit within the Ontario Government’s New Action Plan for Seniors?
Tuesday, April 10, 2018
3:45 – 4:15 pm

Dr. Samir Sinha is a passionate and respected advocate for the needs of older adults. Dr. Sinha currently serves as the Director of Geriatrics of the Sinai Health System and the University Health Network in Toronto and the Peter and Shelagh Godsoe Chair in Geriatrics at Mount Sinai Hospital. He is also an Associate Professor in the Departments of Medicine, Family and Community Medicine, and the Institute of Health Policy, Management and Evaluation at the University of Toronto and an Assistant Professor of Medicine at the Johns Hopkins University School of Medicine.

A Rhodes Scholar, after completing his undergraduate medical studies at the University of Western Ontario, he obtained a Masters in Medical History and a Doctorate in Sociology at the University of Oxford’s Institute of Ageing. He has pursued his postgraduate training in Internal Medicine at the University of Toronto and in Geriatrics at the Johns Hopkins University School of Medicine.

Dr. Sinha’s breadth of international training and expertise in health policy and the delivery of services related to the care of the elderly have made him a highly regarded expert in the care of older adults. In 2012 he was appointed by the Government of Ontario to serve as the expert lead of Ontario’s Seniors Strategy and he is now working on the development of a National Seniors Strategy.  In 2014, Canada’s Maclean’s Magazine proclaimed him to be one of Canada’s 50 most influential people and its most compelling voice for the elderly.

Beyond Canada, Dr Sinha has further consulted and advised hospitals and health authorities in Britain, China, Iceland, Singapore and the United States on the implementation and administration of unique, integrated and innovative models of geriatric care that reduce disease burden, improve access and capacity and ultimately promote health.


Dr. Ahmad von Schlegell


Promoting Appropriate and Safe Relationships within a Long Term Care Home: How to Effectively Respond to Sexual Intimacy Between Residents
Wednesday, April 11, 2018
10:30 – 11:30 am

Dr. von Schlegell is a geriatrician at Trillium Health Partners, and also Medical Director at Sheridan Villa Nursing Home which houses one of 6 specialized behavioural units in the province of Ontario.  He did medical school at Rush University, masters of public health in epidemiology at Johns Hopkins University, residency and fellowship training at UCLA in geriatrics and is board certified in geriatrics and palliative care.  He is presently completing his Phd in Management at McMaster’s DeGroote Business School, and Trillium Lead of the Medical Psychiatry Fellowship for University of Toronto.


Danny Timmins


Cyber Security: Protecting your Business in a Digital World
Wednesday, April 11, 2018
2:15 – 3:15 pm

Danny Timmins, CISSP, is MNP’s National Cyber Security Leader and a member of the firm’s Enterprise Risk Services team. Drawing on more than 20 years of experience, Danny is responsible for leading and mentoring an experienced, highly skilled cyber security team in the delivery of customized, client-focused cyber security managed services, product solutions and professional services.

Danny’s expertise includes working with executives and boards to assist with the development of prioritized and strategic cyber security strategies. By focusing on deliverables that fit clients’ unique business needs and objectives, he helps organizations improve awareness and reduce and manage overall cyber risk.
Prior to joining MNP, Danny was the CEO and president of a cyber security company he co-founded that won numerous industry awards. Respected throughout the cyber security community, he travels across North America to attend and often speak at various industry events, sharing his knowledge and collaborating on the direction of cyber security in the marketplace.

Danny also sits on the Canadian Advanced Technology Alliance (CATA) Cyber Security Council, working to further cyber security with Canada. Danny holds the Certified Information Systems Security Professional (CISSP) designation. His desire to lead and share goes beyond business to the community and he has been an active volunteer for more than 28 years.


Charles de Vilmorin


The Future is Now: Data Driven, Therapeutic, Person Centered Engagement
Wednesday, April 11, 2018
1:00 – 2:00  pm

Mr. de Vilmorin is the CEO and Co-Founder of Linked Senior, Inc. the leading life enrichment platform for the senior care market. The solution improves outcomes, client satisfaction and enables person-centered life enrichment. His passion for seniors and the senior care industry started with his relationship with older members of his family and the thesis he wrote while attending Georgetown University: The Nursing Home Institution, a Foucauldian Paradigm. Prior to Linked Senior, Mr. de Vilmorin served as director of Marketing at Trident Internet Systems, a DC based IT consulting and service firm.


Philippa Welch


Gilbert Heffern Communications Series: Showcasing the positives of long-term care
Wednesday, April 11, 2018
1:00 – 2:00  pm & 2:15 – 3:15 pm

Philippa has enjoyed a career in long term care that has allowed her to fulfill a variety of positions and leadership roles in both clinical and operations roles.  Philippa is a Registered Nurse with a degree in Sociology and Management from the University of Waterloo. She also holds credentials as a Certified Administrator, Lean Six Sigma Green Belt, Canadian Nurses Association Certification in Gerontology, and Legal Nurse Consultant.

In leadership roles, Philippa has led the successful opening, transition, and operations of many long term care facilities, including management relationships with municipal and hospital providers. She has over 30 years’ experience in senior’s care. Her roles have included working in long term care in municipal, charitable, and for profit environments and operating her own consulting business.  Through this experience, Philippa has developed a focused vision of person centred care and the role that long term care plays in the greater health system.

Philippa is committed to promoting clinical leadership in long term care and is an advocate of leadership development for all professionals contributing to this sector.

Philippa leads the clinical and professional services team at Sienna that promotes a resident centred approach to “awaken our communities to life’s next chapters”. In this role, she is accountable to drive the resident care platform and ensure a positive resident and family experience.


Fraser Wilson


Executives Panel – Pushing the Limits to Enhance Dining Experience
Tuesday, April 10, 2018
10:30 – 11:30 am

As VP of Long Term Care at Chartwell Fraser and his team are driven to provide ‘Happier, Healthier, more Fulfilling Life Experiences for our Residents.’
In order to deliver on that commitment they have identified the Dining Experience as one of areas where they can make a meaningful difference in life of their residents.
Each of Chartwell’s 27 LTC homes has been challenged with taking initiatives to improve the Dining Experience.
Fraser will share many of these new Experiences with the audience. 

Geoff Wilson

Optimizing Service Satisfaction in Resident Dining
Wednesday, April 11, 2018
1:30 – 2:00  pm

Geoff Wilson received a Bachelor of Commerce Degree in Hotel and Food Administration from the University of Guelph in 1976. He was designated as a Credentialed Food Executive by the Canadian Association of Foodservice Professionals in 1990 and received his Diamond Level certification in 2004.
Geoff oversaw foodservice consulting for two major professional services firms—KPMG from 1995 to 1999 and Price Waterhouse / Laventhol & Horwath from 1989 to 1994. He has many years of operations and marketing experience in the foodservice industry, spanning restaurants, institutional foodservices, resorts, and trade and convention facilities.

Since 1989, Geoff has provided professional advice to organizations throughout the foodservice chain –foodservice operators, distributors and manufacturers and related parties. He has undertaken numerous assignments for clients in the commercial foodservice, institutional foodservice and attractions industries. He has also managed many large multi-disciplinary studies in for government agencies.


Daisy Wong


Beekeeping Project at Kensington Gardens
Tuesday, April 10, 2018
2:30 – 3:00  pm

Daisy Wong is the Supervisor of Life Enhancement at Kensington Health Center: Kensington Gardens. She received a bachelor degree in Therapeutic Recreation from the University of Waterloo and a master degree in Rehabilitation Sciences from the University of British Columbia. With her recreation therapy background, she is interested in exploring different opportunities to utilize technology and community integration to meet the ongoing demand of different recreational programs at Kensington Gardens and other health care settings.


Tommy Wong


Enhance care and capacity with new digital tools
Wednesday, April 11, 2018
10:30 – 11:30 am

As the Director, Data and Analytics, Tommy provides leadership to the Association’s data infrastructure, develops business intelligence solutions and conducts analyses from several key long-term care data sources. He has conducted affordability analyses related to increasing preferred accommodation rates, developed the Association’s home-level financial benchmarking reports, and created a series of home and regional dashboard tools. Tommy has a Bachelor of Commerce degree from the University of Toronto related to finance and economics and has previously worked at several not-for-profit organizations. Tommy enjoys playing volleyball in his spare time.


Sharon Yeo


Fenelon Follies: Using Music Care to Decrease Isolation at Fenelon Court
Tuesday, April 10, 2018
3:00 – 3:30 pm

Sharon Yeo is the Recreation Manager and Volunteer co-ordinator at Fenelon Court Long Term Care in Fenelon Falls ON.  She has worked in LTC for over 20 years; she started as a Recreation aide at Frost Manor in Lindsay.  Sharon has earned a reputation as a dynamic leader and advocate for residents to continue to engage in meaningful leisure pursuits while living in long term care.  Her and her team at Fenelon Court look forward to continuing to use the skills learned through Room 217 and especially the Partners program.